Water Utilities

UKWSL works with one of the UK’s leading waste water treatment companies. We provide collection services across more than 600 waste water treatment and water treatment facilities. The drive for sustainability underpins every aspect of our customers long-term environmental, social and economic strategy. This is demonstrated though improving drinking and bath water quality, reducing leakage and lowering carbon emissions and forging ahead with industry leading environmental initiatives.

Related to this and to show willingness to be transparent, accessible and accountable, our customer has introduced information services that aim to inform the general population to any issues regarding coastal areas and water quality.

A core belief for our customer is that “by investing in the future of the region, we are not only improving the quality of life for today’s residents and visitors but are also taking responsibility for future generations”.

The UKWSL Partnership approach

UKWSL began working in the waste water treatment sector in autumn 2012. Our customer spends in the region of £600,000 per annum with UKWSL who carry out all of the general waste and recycling services whilst playing an increasingly prominent role in the management of hazardous, clinical, scrap metal and wood recycling materials. We also handle the transportation and disposal of the sewage grit and screenings. UKWSL works with a local composting facility to assist our customer with their aim of utilising the grit and screening waste in a composting process that radically diverts the amount of waste that would traditionally be sent directly to landfill.

In the summer of 2013, UKWSL began to trial the servicing of a traditionally difficult waste stream, this being screenings contained in hessian sacks. The solution UKWSL has provided shows our ingenuity and flexibility as a waste management provider. Our “man and van” solution to collect sacks and dispose of them in an environmentally friendly way supports our customers ISO accreditation.

In order to deliver continuous improvements, UKWSL visits all area managers in order to develop relationships and to provide a best practice framework, best way forward approach to waste management.

In doing this, we are identifying all of the many, varying waste streams our customer produces in order to provide solutions that maximise source segregation and optimise opportunities to divert waste from landfill. At all times UKWSL remains focused on delivering solutions that support the reduction in the customers waste budget. Our account management team regularly review the financial performance of our services and take all necessary actions to ensure we meet the goals set.

By introducing this process of identification and segregation of waste materials as well as utilising the best local contractors who deliver zero waste to landfill solutions, UKWSL are confident that we can dramatically increase customer recycling rates whilst reducing the amount of waste that has traditionally been sent to landfill.

Customer Solution April 2016

  • 18% Landfill
  • 10% Recovery
  • 72% Recycling

Customer SolutionApril 2018

  • 2% Landfill
  • 17% Recovery
  • 81% Recycling

UKWSL are responsible for the transportation of the grit and screening waste that is a bi-product of the waste water treatment process. UKWSL successfully trialled the composting of this material with the ultimate goal of utilising the material at land reclamation sites. This was supported by a local composting facility who managed the composting process on behalf of the customer. All sites now take advantage of this solution and are now disposing of the material via a bulking station in the region. By bulking the material, our customer reduces the carbon impact of their operations. This is regarded as environmental best practice in resource reuse and has the added benefit of reducing costs.

As a business within which the environment is so closely correlated with its core activities, our customer is acutely aware of its environmental impact and obligations. They recognise that the extraction, treatment and delivery of drinking water and the removal and safe disposal of waste water all have implications for river and sea water quality. They acknowledge that the energy used to carry out these processes has further implications for carbon levels and pollution, and they understand that the scale of their operations brings with it a scale of responsibility in how they manage their workforce and operational activities.

For our customer, environmental sustainability spans not only the practice of meeting environmental standards but also the drive to find new and innovative ways of working that deliver better environmental outcomes. They see an environmental strategy that targets innovation, continuous improvement and improved efficiency as vital in this regard, especially given advancing challenges such as climate change, population growth and increased environmental legislation.