Meet Our Family

Our team is made up of people with diverse backgrounds, ages and interests but we all share a common objective of being the best we can and delivering as part of a team.

To join us you will need to be fastidiously driven to providing customer excellence whatever your job within the company everyone who works here recognises that they are part of the sales process and signs up to the common principle of ‘everyone is a salesperson”

In return we will provide you with a great environment where individuality and creativity are encouraged and where we make the rules, we won’t slavishly follow convention if we don’t need to.

View Testimonial by Sarah Booth

I joined UKWSL in 2011 as an apprentice in the Customer Services Department, as an apprentice I was given time aside from my responsibilities in the work place to complete my NVQ course which I finished in 2012.

In my role as Customer Services I learnt huge amounts, expectations from the business and our Customers, the waste industry and how to deliver outstanding customer service.

Due to a re-structure of the Customer Service Department, in 2014, I was given the opportunity to manage the Customer Service Team. I grabbed the opportunity with both hands and began implementing changes to areas that I knew I could improve, this included a Training Guide which streamlined the induction process and weekly 1 – 2 – 1’s with the team members.

During this time, I was studying for my BA Hons Degree in Business Management.

In 2015, UKWSL was awarded a substantial waste contract for the Ministry of Justice which created a position for an Account Manager. I was then approached by the MD to manage this contract and move into the Account Management Team.
In this role, I have continued to develop, I have learnt how to be an exceptional account manager, using many of the skills I learnt during my time on the Customer Services team.

My day to day role is varied and challenging, meeting with my customers to work with them on how we can keep delivering innovation into their business and then working with a number of departments back at the office to implement these changes.

Working at UKWSL has given me a great platform to develop my career in the waste industry, I know that as a company we are continuing to grow and I’m looking forward to progressing within this great business.

View Testimonial by Gabby Lane

I joined UKWSL as an apprentice in 2013 after completing my A-Levels and have been given lots of opportunity to succeed and develop. My journey at UKWSL has been extremely varied, I joined as a general apprentice; I would be on hand to support any teams which required help during busy periods, this helped me gain a full understanding of the business but also of each department.

After working at UKWSL for around 2 months, I was given an opportunity to support a brand-new contract, this took me to a different side of the business which helped in my support of my studies to understand different businesses, processes and workings of a business. Following my transition, I worked in various departments from operations, payroll and HR; this was an excellent opportunity for me to understand what it takes to be part of a successful business which in turn helped me complete my apprenticeship and graduate.

After becoming more actively involved in HR, I worked closely with the People Manager at UKWSL dealing with day to day issues. From then, I was given the opportunity to work with the People Manager full time; I have since moved into the HR team and support the department, this has given me hands-on experience in HR. UKWSL have now given me the opportunity to develop myself further as I am currently studying for a certificate in personnel through the CIPD, I am due to finish in October and I then plan to continue to study for a degree in personnel.

Being an apprentice at UKWSL has given me lots of opportunities, from joining after I finished my A-Levels to completing my NVQ to specialising in my chosen career. UKWSL has helped me grow personally and professionally, joining as an apprentice has given me every opportunity I could have wished for and more.


Get to know our staff

This month the spotlight is on Simon Hudell, here he is in eight questions and answers.

  • Q. The pet hate that makes your hackles rise

    Middle lane hoggers (when driving on the motorway). I get mildly angry!

  • Q. The prized possession you value above all others

    My recording studio

  • Q. The song that means most to you

    Anything written by me (ha ha) or Layo and Bushwacka - Love Story vs Finally.

  • Q. The happiest moment you will cherish forever

    The day my partner and I found out we were having twins. Literally elated!

  • Q. Best thing about working for UKWSL

    The open door policy set by the Directors. This sets the tone for the business. Knowing that we are all approachable and we are all there for each other promotes the “UKWSL family”.

    For the sake of diversity and ambiguity we are going to ask everyone who takes part to nominate the next victim! Next up Rosie Bilton.